FAQ's
CAN I AMEND MY ORDER AFTER I'VE PLACED IT?
If your order hasn’t been shipped yet, we may still be able to amend it. Please call our office on 0121 523 5535 and we’ll be happy to help.
HOW LONG DO DELIVERIES TAKE WITHIN THE UK?
Standard delivery usually takes 2–5 working days. If you need your order sooner, you can choose express delivery at checkout, which takes 1–2 working days.
DO YOU SHIP OUTSIDE OF THE UK?
Yes, we offer international shipping. Delivery times and costs vary depending on the destination and will be shown at checkout. If shipping options are not available for your address, please email sales@tnbl.co.uk and we’ll be happy to assist.
DO YOU OFFER ACCREDITED TRAINING COURSES?
Yes, we offer accredited training courses designed to meet industry standards and provide recognised certification upon completion. For more information on courses we provide, please e-mail us on sales@tnbl.co.uk.
WHAT ARE THE BENEFITS OF A TRADE ACCOUNT?
With a trade account, business customers receive access to exclusive trade pricing, helping you save more on bulk and repeat orders.