Please send in BOTH your hand piece and controller unit for this service.
Is your nail drill making noises, heating up, shaking, overloading or simply dead? Stop using your drill and send it in for a repair or tune-up! Using it while it is making noises or shaking can actually cause more damage to your drill.
Repair service for models Wllow Pro /Prime efile hand pieces.
Please note that express shipping is only available to return your nail drill after a service as it is a high value item.
Any items ordered with your service will be shipped together once your nail drill has been serviced.
The handpiece should not be previously tampered with. When you open the drill and attempt to fix it yourself you can actually damage it beyond repair. If any of the screws have been stripped, or if the handpiece has been oiled or greased, please notify us before sending it in. For all other forms of damage please contact us for further inquiry. We will professionally replace the nail drill handpiece with brand new genuine replacement parts. You can expect a 2-3 business day turnaround (excluding major holidays). All you need to do is pay for shipping of the product to us.
What is included in our service?
Our professionally trained technician will replace all four bearings.
A professional interior cleansing will also be taken out by removing any dust build up.
We will fully inspect, repair, and test all features of your drill.
The service processing time is approxiamately 2-3 working days, however during busy periods it may take longer.
Once you have purchased the service.
Please send your drill handpiece back to the following address, please remember to include a note inside with your order number from the service purchase.
TNBL - Repairs
50-62 Hockley Street
You will be held responsible for sending in your item until they reach us. For your reference, we suggest that you use a secure delivery method that requires a signature on delivery.
When purchasing this service please e-mail us on email@example.com with the problem your having (hot, noisy, shaking, bit broken or dead) with your handpiece to help us troubleshoot your drill. Please note this service only covers repair for ONE drill. For multiple drill repairs please purchase the correct amount needed i.e 2 repair service for 2 hand piece repairs.
Processing Time - Please allow 1-3 working days for us to process your order, during busy times this may be longer.
Orders are shipped daily Monday - Friday excluding bank holidays.
Next Working Day & Saturday delivery cut off time is 9am, subject to your payment being processed and stock availability.
Orders placed after 9am will be processed on the next working day.
Free delivery* orders could take between 2-5 working days for goods arrive.
Standard delivery usually take 2-5 working days to arrive. Sometimes there may be delays and it could take up to 15 working days to arrive.
Please note that we do not deliver orders to PO Box addresses or Parcel Motels.
No orders are processed, despatched or delivered on Bank Holidays or weekends.
FedEx Priority Delivery in 1-2 working days
FedEx Economy Delivery in 3-5 working days
Deutsche Global Mail Delivery in 7-21 working days
For our full Delivery & Returns Policy, please click here.